Privacy Policy

How we collect, use, and protect your information

Effective Date: 26 May 2025  |  Last Updated: 26 May 2026

Traction Dynamix Engineering ("Company", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tractiondynamix.com or engage with our engineering and digital services.

01. Information We Collect

a) Information you provide directly:

  • Full name, email address, phone number, and company name submitted via our contact form
  • Project details, service requirements, and budget information provided during enquiries
  • Messages sent to us via WhatsApp (+91 86676 44537) or email

b) Information collected automatically:

  • Browser type, operating system, IP address, and device identifiers
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Section 6)

02. How We Use Your Information

  • Responding to enquiries, project requests, and providing quotations
  • Delivering our engineering services (CAD/CAM Programming, Web & Mobile Development, Production Management)
  • Sending service-related communications, project updates, and invoices
  • Improving website content, functionality, and user experience
  • Complying with legal and regulatory obligations under Indian law
  • Preventing fraud and protecting the security of our systems

03. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

  • Service providers: Trusted third-party tools we use to operate our business (e.g., Google Sheets for form submission, hosting providers). These parties are bound by confidentiality obligations.
  • Legal compliance: Where required by applicable Indian law, court order, or government authority.
  • Business transfer: In the event of a merger or acquisition, your data may be transferred with appropriate notice.

04. Data Security

We implement industry-standard technical and organisational measures to protect your personal information, including:

  • HTTPS / TLS encryption for all data transmitted through our website
  • Restricted access to personal data — only authorised personnel can access client information
  • Non-disclosure agreements (NDAs) with all project collaborators and staff
  • Regular review of our data handling practices

No method of electronic transmission is 100% secure. We strive to protect your information but cannot guarantee absolute security.

05. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy or as required by law. Project-related data may be retained for up to 5 years for accounting, warranty, and legal compliance purposes. You may request deletion of your data at any time (see Section 7).

06. Cookies

Our website may use essential cookies to maintain website functionality. We do not use advertising or tracking cookies. You can disable cookies in your browser settings; however, some site features may not function correctly without them.

07. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data (subject to legal retention obligations)
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at solutions@tractiondynamix.com.

08. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

09. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page will reflect any changes. Continued use of our website after updates constitutes your acceptance of the revised Policy.

10. Contact Us

For any privacy-related questions or requests:

Traction Dynamix Engineering
B10/4, Veppanatham Pudur, Vasanthapuram Post, Namakkal – 637002, Tamil Nadu, India
Email: solutions@tractiondynamix.com
Phone: +91 86676 44537
MSME Reg No: TN-14-0106794